Attachment 3, DepSecDef memo: "Ensuring the Quality of Information Disseminated to the Public"

Department of Defense Information Quality Annual Report of Complaints

            Concerning Publicly Disseminated Information

Date: __________  For Fiscal Year Ending: ___________

Service/Agency: _____________________

POC: Name/Phone/E-mail Address: _______________________

  I.                   Number of complaints received:  ____________

A.     Number of complaints substantiated as valid and corrected: _________(Number)  ________(% of total received)

B.    Number of complaints denied: ________(Number) 

__________(% of total received)

(1) Number of denied complaints appealed: __________

  a.      Number of appeals granted: _________

  b.  Number of appeals denied: _________

  c.  Appeals pending as of end of FY: _________

C.  Complaints involving “influential” scientific, financial or statistical information (Provide a brief qualitative description describing each complaint, or category of complaints that are of a similar nature, and the resolution thereof.):

II.  Approximate staff-hours devoted to handling and resolving complaints and appeals and preparing reports: ________